Join us for the PRLA Annual Conference and Spirit of Hospitality Awards Gala, October 28-30, 2024, held at Kalahari Resort Poconos. The 2024 conference theme is "The Hospitality Safari: Navigating our Wild Terrain."
Kalahari Resort Poconos is the conference hotel. Book your room before October 4 to take advantage of the conference rate of $169+tax & fees per night. The resort fee for our group is $9.99, discounted from the standard $39.99, and covers high-level amenities.
The Spirit of Hospitality Awards honor individuals and businesses from the hospitality and tourism industry for their dedication, service, community involvement and successes. Nominations are being accepted until August 10. Explore the award categories and submit a nomination today!
A full listing of this year's event highlights below. Click the categories for speaker information and session descriptions or download the agenda.
Monday, October 28
9:30 a.m.
Board of Directors & Policy Committee Joint Meeting
12:30 p.m.
Annual Meeting of the Membership & Lunch
3 p.m.
PRLA Educational Foundation Board Meeting
3 p.m.
Chapter Synergy
3 p.m.
MARKETING: Demystifying AI Ethics
5:30 p.m.
Spirit of Hospitality Awards Gala
Tuesday, October 29
9 a.m.
Keynote Session & Breakfast
10:30 a.m.
Membership Committee Meeting
10:30 a.m.
BREAKOUT SESSIONS
MARKETING: Digital Presence—Engaging your Audience with Polished, Professional Video Content
OPERATIONS: Boost your Brand's Reputation
TOURISM: Boosting Economic Vitality through Outdoor Recreation
OWNER/EXEC: Decoding the Liquor Code—How Not to Get Sued
noon
Keynote Session & Lunch
Welcomed to Welcoming—Creating a Culture of Excellence & Inclusion
1:30 p.m.
BREAKOUT SESSIONS
MARKETING: Mastering your Marketing Strategy in a Google World
OPERATIONS: F&B Trends for Impact & Profit
TOURISM: Game Changers—Tapping into the Power of Sports Tourism
OWNER/EXEC: Navigating Labor Laws in Hospitality
3 p.m.
ROUDTABLE DISCUSSIONS
MARKETING: The Customer Journey
TOURISM: Tourism Coalition Meeting & State Agency Updates
OWNER/EXEC: Restaurant-Focused Roundtable
OWNER/EXEC: Hotel-Focused Roundtable
6 p.m.
Exhibitor Reception
Wednesday, October 30
8:30 a.m.
Exhibitor Marketplace & Breakfast
9:30 a.m.
Video Reveal by GK Visual
9:45 a.m.
State Tourism Office Presentation & Discussion
11 a.m.
Keynote Session — The State of Tourism
noon
Box Lunch Pickup
12:30 p.m.
DMO Executives Roundtable
PRLA thanks the following Annual Conference & Awards Gala sponsors:
PRLA offers an assortment of sponsorships, each with their own unique benefits. Your support demonstrates your company's commitment to the industry and enhancing the conference experience for attendees. In addition to sponsorships, the Exhibitor Marketplace is a major attraction to attendees who come to learn about the latest trends in their respective fields. Grow your footprint by reserving your booth today.